Trade in Information and Communication Services: Opportunities for East and Southern Africa

This study was commissioned by the Global Information and Communication Technologies Department (GICT) of the World Bank and prepared by Telecommunications Management Group, Inc. (TMG). It is based on interviews and research conducted in Ethiopia, Kenya, Rwanda, Tanzania, and Uganda in October 2006 and during follow-up meetings in Kenya, Tanzania and Uganda in September-November 2007.

The study looks at ICT from a trade perspective, highlighting three types of ways electronic information services impact exports: directly, by enabling trade and through facilitating trade: The report establishes a framework for benchmarking the ICT competitiveness of East African countries:

The publication is available here